Privacy Policy

1. Introduction

This Privacy Policy explains how we (“Haexgt”, “we”, “us”, or “our”) collect, use, and protect the personal information of users (“you” or “your”) when you visit our website, use our products, or access our services.

By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described below.

2. Information We Collect

We may collect the following information to improve your shopping experience and provide our services efficiently:

Personal Information

• Name, email address, phone number, and postal address

• Payment information when making purchases (handled securely via Zainah Payment Gateway).

Usage Data

• IP addresses, browser type, device type, pages visited, and time spent on the website.

• Products viewed, added to cart, or purchased.

• Other Information

  • Newsletter subscription preferences

  • Feedback, reviews, and inquiries submitted through the website

3. Data Sharing with Third Parties

We respect your privacy and only share your information under the following circumstances:

• Service Providers: Third-party companies that assist us in delivering products, services, and website functionality (e.g., payment processors, shipping partners, email services).

• Legal Compliance: When required by law or legal process, including responding to regulatory authorities.

• Business Transactions: In case of merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

4. Cookie Policy

Our website uses cookies to enhance your browsing and shopping experience.

• Types of Cookies:

  • Session Cookies: Temporary storage during your visit

  • Persistent Cookies: Stored for returning visits

• Third-Party Cookies: Analytics and advertising cookies are governed by third-party providers’ privacy policies.

• Managing Cookies: You can adjust cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality or personalized features.

5. Security Measures

We take reasonable steps to safeguard your personal data. This includes:

• Secure transmission of payment data via Zainah Payment Gateway

• Encryption of sensitive information

• Restricted access to customer data by authorized personnel only

However, no online transmission or electronic storage method is completely secure. Use of our website implies acceptance of this limitation.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on the website.

We encourage users to review this page periodically to stay informed about how we protect your information

7. Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us via:

• Email: [email protected]

• Phone/WhatsApp: +971 585956410

• Website Contact Form: [haexgt.com]

By using our website, products, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.